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  PRIVACY POLICY  

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we such collect personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services

  2. To provide our Users with ongoing customer assistance and technical support

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

  5. To comply with any applicable laws and regulations

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Authentification

We use cookies and similar technologies to recognize you when you visit our Services.

If you’re signed into our website, these technologies help us show you the right information and personalize your experience in line with your settings. For example, cookies enable us to identify you and verify your account.

Security

We use cookies and similar technologies to make your interactions with our Services faster and more secure.

For example, we use cookies to enable and support our security features, keep your account safe and to help us detect malicious activity.

Preferences, Features, and Services

We use cookies and similar technologies to enable the functionality of our Services, such as helping you to fill out forms on our Services more easily. We also use these technologies to remember information about your browser and your preferences.

For example, cookies can tell us which language you prefer and what your communications preferences are.

Customized Content

We use cookies and similar technologies to customize your experience of our Services.

For example, we may use cookies to remember previous searches so that when you return to our services, we can offer additional information that relates to your previous search.

Plugins On and Off Our Website

We use cookies and similar technologies to enable plugins both on and off our site.

For example, our plugins, including the "Share" button may be found on our website or third-party sites, such as the sites of our customers and partners. Our plugins use cookies and other technologies to provide analytics and recognize you on our site and third-party sites. If you interact with a plugin (for instance, by clicking "Share"), the plugin will use cookies to identify you and initiate your request to share.

Analytics and Research

Cookies and similar technologies help us learn more about how well our Services and plugins perform in different locations.

We or our service providers use these technologies to understand, improve, and research products, features and services, including as you navigate through our sites or when you access our website from other sites, applications or devices. We or our service providers, use these technologies to determine and measure the performance of ads or posts on and off our site and to learn whether you have interacted with our websites, content or emails and provide analytics based on those interactions.

 We also use these technologies to provide aggregated information to our customers and partners as part of our Services.

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at connect@ecocatco.com or send us mail to:

Eco Pet LLC

5608 17th Ave NW

Suite #1273

Seattle, WA

USA

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at connect@ecocatco.com or send us mail to:

Eco Pet LLC

5608 17th Ave NW

Suite #1273

Seattle, WA

USA

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